What Happens After Your 7-Day Trial

Your 7-day trial is designed to give you enough time to evaluate CaseFlow without pressure. Here's exactly what happens as your trial ends and how to continue if you decide CaseFlow is right for your jurisdiction.

Trial End Reminder

On day 5 of your trial (2 days before expiration), you'll receive an email reminder. The email includes:

• Your trial end date and time

• A link to add payment information

• A summary of your usage during the trial (documents processed, users added, accuracy metrics)

• Contact information if you have questions

This gives you time to make a decision and gather payment authorization if needed.

Day 8: Trial Expiration

If you haven't added payment information by the end of day 7, your account will be placed in a "read-only" state on day 8. You can still log in and view all your documents and cases, but you cannot:

• Upload new documents

• Edit case information

• Invite new users

• Process additional documents

This read-only period lasts for 30 days, giving you time to export data or add payment if you change your mind.

Adding Your P-Card

To continue with a paid subscription:

1. Log in to your CaseFlow account

2. Go to Settings > Billing

3. Click "Add Payment Method"

4. Enter your government procurement card (P-card) details

5. Confirm the $249/month subscription

Your account is immediately reactivated, and you'll continue right where you left off—no data loss, no interruption, no need to reconfigure anything.

What You Get for $249/Month

Your subscription includes:

• Unlimited document processing (no per-page fees)

• 5 users (municipal courts) or 10 users (state courts)

• All platform features (no tiered pricing or feature locks)

• Email support with 24-hour response time

• Automatic updates and new features

• Data storage and backup

• Security compliance (SOC 2, CJIS-ready)

  
  

  No Long-Term Contract

Your subscription is month-to-month. You can cancel at any time from your account dashboard. There are no cancellation fees, no penalties, and no phone calls required.

Data Export

If you decide not to continue, you have 30 days to export your data. From Settings > Data Export, you can download:

• All uploaded documents (original PDFs)

• Extracted case data (CSV format)

• User activity logs (CSV format)

• Configuration settings (JSON format)

After 30 days, your account and all data are permanently deleted.

Questions About Continuing?

If you're unsure whether to continue, or if you have questions about pricing, user limits, or features, contact support@usecaseflow.ai. We're happy to help you evaluate whether CaseFlow is the right fit for your jurisdiction.